K2 Systems presented its new intelligent assistant KAI at the recent trade fair in Munich. CEO Katharina David explains what's behind the launch and what else the company had on show.
Can you tell us about KAI?
Katharina David: This year, we’re presenting KAI as an exciting new innovation. It’s our AI-based digital agent – still small and growing, but learning quickly from the knowledge base at K2. It's available 24/7 and already handles many of the everyday questions our installers bring to us.
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So KAI is the result of K2 plus AI?
Exactly – K2 and AI. This guy doesn't sleep.
You have said that KAI learns fast without a great deal of input.
Yes, but we do feed it with structured information. We’ve also built in a feedback loop: if an installer isn’t satisfied with an answer, we can refine the model to improve responses. The agent has a layered architecture, allowing it to go deeper if needed.
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How does that work in practice?
At the first level, it provides answers about our installation systems and digital tools. If that's not enough, KAI drills down. At the third level, it draws on the full body of K2’s collective knowledge to support customers more profoundly.
And if KAI is unable to answer?
Then our technicians step in. But KAI is the quick, low-friction first step.
You used the slogan “From Base to Peak” in Munich. What’s behind this?
Installers familiar with our flat-roof systems – especially the K2 Dome – will recognise “base” as the lower clamp. “Peak” refers to the upper clamp. The commercial and industrial segment is growing, and we’ve refined the dome system in response.
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What new systems did you present?
One highlight was the D-Dome 6 Xpress LS. It's made for large-format modules, which are harder to corner-clamp due to higher loads. This version enables long-side clamping, and this is fast and intuitive – that's the “peak”. Our focus this year is on both digital innovation such as KAI, as well as physical design tweaks that make mounting quicker and easier.
C&I systems are a focus this year. What can installers expect?
We put strong emphasis on safety, quality and durability. With K2 Base, installers can calculate systems and mounting setups, generate ballast plans, part lists and more. We're increasingly covering more module types and foil systems, and are working closely with more suppliers. It’s about giving installers the confidence and clarity they need to get on with their tasks.
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You also advocate for European manufacturing, which comes with its challenges. Why is that important?
Mounting systems get less attention than modules or inverters when it comes to European production. But certification under Eurocode brings high legal requirements. I keep a close eye on that, including through my work with the federal association, BSW-Solar.
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Regional production is also a sustainability issue, wouldn't you agree?
Exactly. Real sustainability matters to us. A lot of solar manufacturing has moved out of Europe, but we’re committed to staying. While we don’t produce ourselves, around 85% of our products come from European factories via local partners. It's entirely feasible also because we completely stand behind this approach. We need more production in Europe!
Thank you.
(HS/TF)
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