The new feature identifies faulty or offline charge points and restores them without human intervention. Fully integrated into the platform, Smart Recovery improves infrastructure availability, reduces operational workload and enhances the user experience in daily operation. Early data from Reev indicates that 30 percent of outages can already be resolved automatically.
GPT-4-based intelligence is used to recognise recurring error patterns and trigger recovery processes across the network. Smart Recovery is one of the first AI-powered troubleshooting tools embedded directly in an integrated energy and charging platform. The feature is already active for all customers in the initial rollout phase.
Find out more at the Reev website.
